Basel Hack 24 - PAX
Smart Insurance Onboarding with Instant Approvals and Streamlined Back-Office Support
Key decisions
- Designed a chat-like onboarding flow without a heavy chatbot to keep UX fast and deterministic.
- Built a back-office triage view (green/orange/red) to make edge cases reviewable under time pressure.
- Optimized the demo path end-to-end first, then hardened validation and state persistence.
Results
- 1st place at Basel Hack 24.
- Shipped a working onboarding + back-office prototype with a complete demo flow.
About this project
Pax Digital Insurance Journey
Hackathon Winner — Simplifying Insurance with Smart Digital Onboarding
Overview
Pax Digital Insurance Journey is our award-winning hackathon project aimed at modernizing the insurance purchasing process.
We built a seamless onboarding experience with instant approvals, chat-like interaction, and an intelligent back-office system to handle applications automatically.
Product Highlights
Onboarding
A fast, form-based onboarding process that feels like a conversation.
It eliminates unnecessary chatbot complexity while staying engaging and intuitive.
Back-Office
Not all applicants can be automatically accepted — so we built a smart backend for employees to review cases efficiently.
- Green: Auto-accepted
- Orange: Needs more info or adjusted insurance sum
- Red: Declined, but automatically re-evaluated later
Our process leading to the final product
Key Features
- Chat-like form input for a natural experience
- Instant quote generation
- Streamlined employee back-office
- Personalized insurance recommendations
Screenshots
Demo
Full app flow demonstration
App Interface
Back Office
Tech Stack
- Frontend: Next.js 14, Shadcn/UI, Tailwind, Framer Motion
- Backend: Next.js API routes, PostgreSQL + Prisma
- Other: Clerk authentication, Zustand store, SWR, Recharts, TypeScript, Turborepo monorepo setup
Challenges & Learnings
- Integrated Clerk for secure authentication in a complex monorepo setup
- Implemented type-safe URL query parameters for the chat and location logic
- Designed persistent session storage for natural scrolling and state restoration
- Tuned Framer Motion animations to make the chat flow feel organic